Services

VoiceComm Consulting brings a thorough understanding of the latest technology in the field of telecommunications. Specializing in Training, Development and Administration of Avaya Communications Product Groups:

Training:

– Nortel Products
– End User (Phones, Voicemail, Call Centers, etc.)
– System Administration

Programming / Engineering:

– Onsite or Remote
– Call Center and ACD Design & Build
– Station Reviews and Floor Plans
– BCMS / CMS Reporting
– Troubleshooting / Help Desk
– Project Support
– Auto Attendants / Caller Applications

Documentation:

– Database Management and Creation
– Engineering and Call Flow Diagrams